Flights & Baggage
IMPORTANT FLIGHT INFORMATION
Your flight information can be found on your Birthright Israel app once you have been assigned to a trip.
You must be at the departure airport a full 4 hours before your trip departs.
You must depart with the group from the departure airport stated in your trip offer.
Participants must return back to the airport stated in their trip offer.
Your staffers will provide you with information about your airport meeting point about 2 weeks prior to departure and it will also be available on your BRI-app.
All flight times stated are the local times respective of the departure/arrival cities.
Participants are responsible for getting themselves to the airport of departure at their own expense.
All flight meals are strictly kosher.
If you would like to change your meal for your flight, please send an email to info@israelonthehouse.com stating one of the following options: Diabetic (Low Sugar), Vegetarian, Gluten Free, Lactose Free. Please note that should a special meal be requested on any airline, other than EL AL, the meal is no longer kosher.
Participants With Connecting Flights
You MUST make sure that your connecting flight arrives into your departure airport (stated in your trip offer) at least 5hrs before the flight departs. You must take into consideration flight delays, luggage collection etc. Please note that flight times sometimes change and we do encourage all participants to check the online flight schedules for your departure airline before booking any connecting flights.
Any participant whose connecting flight does not arrive in 5 hrs before their Birthright Israel flight departs, may be removed from the flight.
We highly recommend that you consider travel insurance.
Please be aware that all flights are subject to change due to the airlines.
Canceling Your Return Flight Ticket
If you do not intend to use your return flight to the USA, you MUST notify us prior to departure from the USA by emailing info@israelonthehouse.com.
Failure to notify us will result in the loss of your deposit. When available you can cancel your return flight on your BRI-app.
To cancel your return flight once you are in Israel you must contact Gil Travel. Failure to notify Gil Travel (once in Israel), will result in the loss of your deposit.
Canceling Your Return Domestic Flight Ticket
(Only applicable to participants whose flight connects through a US/Canadian stopover)
Forfeiting a domestic return flight is possible, however, it must be done via the Gil Travel website a minimum of 10 days before departure from USA.
You must receive approval and acknowledgement from Gil Travel that your ticket has been amended according to your request and subject to applicable fees. If you do not receive confirmation of the change and do not show up for your domestic flight, your deposit will be forfeited.
Please note that a return flight with a connection in Europe cannot be canceled. You are NOT permitted to get off and stay in the European city on a Birthright Israel Ticket. The airlines have clearly specified that a stopover is not permitted. Those who do not comply, will forfeit their deposit.